How to Get Email Etiquette Right Every Time

Have you ever found yourself questioning how to write a business email? Perhaps subject lines have you stumped or you’re not sure how to address someone?

If you find yourself nodding along, you’re not alone!

Email etiquette is one of the easiest ways to make a blunder in business. Thankfully, we’re here to help ensure each and every one of your emails is worded and structured to perfection. 

So, read on… 

Always include a subject line

Most of us receive many emails in a single day making it absolutely imperative that you include a subject line. 

This allows you to let the reader know what you are contacting them about – and whether they will be more inclined to open the email. 

Keep subject lines straight to the point and concise.

Keep it professional

It can be very tempting to resort to slang and informal language in email – please don’t. This is not the place to use words such as “Hey” or “Hiya”. 

You should also address people by their full name, for example, “Hello Susan” or “Dear Susan”. 

Use an email signature

Just like addressing the person to whom you’re writing, you should sign off emails with a signature. This tells the person you’re contacting who you are and how to contact you and where to contact you. 

We recommend setting up an email signature to automatically appear at the bottom of all emails – this ensures all your details are readily available. 

Stick to simple fonts

If you’re attracted to fancy fonts and colours – email is not the place to use them. 

Try and stick to simple fonts that make your email easy for other people to read. Ensure you’re using a 10 to 12 font size and a well-received font such as Times New Roman or Arial. 

Proofread every email

It’s also a good idea to get into the habit of proofreading every email before clicking send. 

Mistakes may not seem like much when you’re the person writing them, but they can convey a lack of professionalism or carelessness that is simply not good for business. 

You should also check that you’ve selected the correct person from your address book before clicking send. 

Have you made an email etiquette mistake before? We’d love to hear all about it in the comment section. 


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